elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Children's watches and questions

You can find answers to any questions about children's watches here: WatchY4 Academy, LAMAX Connect App, Watchy4 – Podpora.

Collection points for complaints

Please send your complaint together with the filled RMA form to the following address:

Customer service

If you have any problems with our products, please do not hesitate to contact us

info@truelife.eu

If our staff is unable to take your call, we will call you back within 1 working day.

Service

To report a faulty device, click HERE.

From 1.9.2023 FIXIT Hungary Kft. is the official service centre (elem6@hu.fixit-service.com).

If our staff cannot take your call, we will call you back within 1 working day.

Complete Return and Refund policy can be found here.